Privacy Policy
How we protect and handle your personal information
Information We Collect
We collect different types of data depending on how you interact with our platform. Some of it you give us directly. Other information comes from how you use our services. Here's what we gather and why it matters for your experience with activity-based budgeting tools.
Personal Information You Provide
When you sign up or contact us, you share basic details. This includes your name, email address, phone number, and sometimes your company information. We need this to create your account and communicate with you about our services.
Financial Data
Since we help with budgeting, you'll likely share financial information like budget categories, expense patterns, and organizational cost structures. This data stays within your account and helps our system provide relevant budgeting insights.
Usage Information
We track how you interact with our platform. Which features you use most. Where you spend time. What causes confusion. This helps us improve the interface and add features that actually matter to you.
How We Use Your Information
Everything we collect serves a purpose. We don't hoard data for the sake of it. Here's what happens with your information once it's in our system.
Service Delivery
We use your data to operate the platform, process your budgets, and provide the financial tools you signed up for.
Communication
Your contact details let us send updates, respond to questions, and notify you about important changes to your account.
Platform Improvement
Usage patterns show us what works and what doesn't. This guides our development priorities and feature updates.
Security Monitoring
We analyze access patterns to detect suspicious activity and protect your financial data from unauthorized access.
We don't sell your personal information to third parties. Never have, never will. Your financial data is particularly sensitive, and we treat it that way.
Data Storage and Security
Your information lives on secure servers with multiple layers of protection. We use industry-standard encryption both when data moves between your device and our servers, and when it sits in our database.
Our Security Measures
We maintain firewalls, use encrypted connections, regularly update security protocols, restrict employee access to data, and monitor systems for unusual activity. That said, no system is completely bulletproof. We do our best to protect your information, but we can't guarantee absolute security.
If we ever experience a data breach that affects your information, we'll notify you promptly. You'll get clear details about what happened and what steps we're taking to address it.
Your Rights Under Philippine Law
The Philippines Data Privacy Act of 2012 gives you specific rights regarding your personal information. We respect these rights and have processes in place to help you exercise them.
To exercise any of these rights, contact us at contact@streammsg.com. We'll respond within a reasonable timeframe, typically within 30 days.
Data Retention and Deletion
We keep your information as long as your account is active. Once you close your account, we'll delete your personal data within 90 days unless we have a legal obligation to retain it longer.
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account plus 90 days |
| Financial records | Up to 7 years for tax compliance |
| Communication logs | 2 years from last interaction |
| Usage analytics | Anonymized after 1 year |
Some data needs to stick around for legal or regulatory reasons. Philippine tax law requires us to maintain certain financial records for seven years. We can't delete that data early even if you request it.
Third-Party Services
We work with a few external providers to keep our platform running smoothly. These include cloud hosting services, payment processors, and analytics tools. Each vendor has access only to the specific data they need to perform their function.
All third-party providers we work with are required to maintain appropriate security measures and use your data only for the purposes we've authorized. We verify their compliance with data protection standards before bringing them on board.
Some of these services may store data outside the Philippines. When that happens, we ensure appropriate safeguards are in place to protect your information according to Philippine data protection standards.
Cookies and Tracking
Like most websites, we use cookies. These small files help us remember your preferences, keep you logged in, and understand how people use our platform. You can disable cookies in your browser settings, but some features might not work properly if you do.
Essential Cookies
These keep the platform functional. They remember your login status and basic preferences. Without these, you'd have to re-enter information constantly.
Analytics Cookies
We use these to see which features get used most and where people encounter problems. This data is aggregated and anonymized. We're looking at patterns, not individual behavior.
Changes to This Policy
We update this privacy policy occasionally as our services evolve or regulations change. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.
Minor updates like clarifying existing practices or fixing typos don't trigger notifications. You can always check the "Last Updated" date at the top to see when we last modified this document.
Questions About Privacy?
If something in this policy confuses
you or you have concerns about how we handle your data, get in touch.
We're here to help.
Email: contact@streammsg.com
Phone: +63 49 420 2256
Address: Unit 138, Bldg A SM Mega Mall, EDSA Corner
Julia Vargas Ave, Ortigas Center, Mandaluyong, 1550 Metro Manila,
Philippines